Archiving forms

Archiving form video walkthrough:

Forms can be archived, which will prevent a client from accessing the form. Forms will be archived for many reasons, but common reasons for archiving forms include:

• Versioning Waivers - As form content cannot be edited after any submissions have come in, you will need to archive your old version and create a new form.
• Seasonal forms - Perhaps you’re running a seasonal promotion and all submissions need to be completed by a specific date. Archiving your form will prevent clients from submitting entries after your end date.

Archived forms can be unarchived at any point. To archive a form:

1. Select the form by clicking on the form name from your form list
2. Click Archive on the bottom left side of your form information.

Archive Form Settings

Forms that are archived will no longer be accessible to clients. Create a custom message that will be displayed when a client views an archived form (helpful if you have a new active version of the form available, you can let the client know there’s a new form version and link them to the active form); otherwise, you can select “Missing Page” which will display a simple “404 - Page Not Found” message.

After archiving your form, you will have a new form setting available: Archive settings

To customize your archive settings:

1. After archiving your form, click edit on the form
2. Scroll to the setting for Archive settings and select your option

Missing page

Client will receive a "404 - Page Not Found” error message when accessing an archived form. We recommend setting up a custom message for better customer experience.

Custom Message

We recommend this option as it allows you to add a more personal message rather than directing your client to a "404 - Page Not Found” page.